Shipping Policy – Arabian Mall

At Arabian Mall, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below before placing your order.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, promotions, or peak shopping seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Local Deliveries: 2–5 business days.
• International Deliveries: 7–15 business days (depending on the destination and customs clearance).

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and the weight of your order.
• Free shipping may be offered on selected products or for orders above a specified amount during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number so you can monitor your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. Arabian Mall is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged package and product so we can assist you with a replacement or refund, where applicable.

International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you and ensure a smooth shopping experience.

Thank you for choosing Arabian Mall. We appreciate your trust and look forward to serving you.